Privacy policy

Privacy Commitment – Explore Route Holidays

At Explore Route Holidays, we aim to turn your travel dreams into well-crafted experiences that match your expectations. To design journeys that suit you best, we may occasionally need to collect certain personal details such as your name, contact information, or travel preferences.

We understand that your information is personal and valuable, and we are fully committed to being transparent about how we collect, use, and safeguard it.

Protecting Your Information

Your privacy matters to us. Any personally identifiable information you share—whether while browsing our website or booking a trip—is handled with care and responsibility.

We use your information primarily to enhance your travel experience, streamline our services, and ensure smooth coordination of your tour. Every effort is made to keep your data secure, confidential, and protected from unauthorized access.

Information We May Collect

Depending on the type of travel service or package you choose, we may request details such as:

• Full Name, Address, Email, and Contact Number
• Date of Birth
• Passport details (including a copy, when required)
• Gender
• Travel insurance information (if applicable)
• Payment details (only in rare and necessary situations)

How We Collect Your Information

We may gather your details through various channels, including:

• Phone calls, WhatsApp, or other messaging platforms
• Our website, social media, or email communication
• Booking forms, enquiry forms, or feedback submissions
• Face-to-face interactions
• Subscription or promotional entries
• Sharing of Information

We do not sell or share your personal data for marketing purposes.

However, to deliver your travel services efficiently, we may share limited details (such as your name, contact number, or nationality) with trusted partners like hotels, transport providers, guides, or tour managers.

In specific cases, information may also be required for flight bookings, train reservations, safaris, or other travel arrangements. This sharing is strictly done to ensure your trip runs smoothly and as planned.

Your Rights

You have full control over your personal information. At any time, you can:

• Request details about the data we hold about you
• Ask how and why your information is being used
• Request corrections if any information is inaccurate

We encourage you to reach out to us for any queries or updates regarding your personal data.

Policy Updates

Explore Route Holidays may revise this privacy policy from time to time to reflect changes in our practices or regulations.

If any significant changes are made, your previously shared information will continue to be treated in accordance with the policy under which it was collected, unless you consent otherwise.

Get in Touch

We value your trust and are always open to your feedback.

If you have any questions, concerns, or suggestions regarding our privacy practices, feel free to contact us anytime.